How These Terms Apply to Your Account
By creating an account on 11play, you confirm that you have read and accepted these terms in full. They govern everything from how your account is opened and verified, to how deposits clear through bKash, Nagad, or Rocket, and how withdrawals are processed back to the
-
1
same wallet. You must provide accurate personal details at registration — incorrect information can delay wallet verification and restrict access to your account balance. Each payment method has its own processing path: bKash and Nagad deposits are matched against your registered mobile number, while Rocket payments
-
2
are verified against the wallet linked to your account. Mismatched wallet details are a common cause of withdrawal holds, so keep your account information current. We may suspend or close accounts that breach these terms, including accounts with duplicate registrations or activity that conflicts with the
-
3
rules of the region you are in. These terms may be updated; we will notify you through the platform when a material change takes effect. Continued use of the account after a change is posted counts as acceptance. If any part of these terms is unclear,
-
4
reach out to support before proceeding — do not assume a rule applies differently to your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.