Withdraw to Your Wallet
Withdrawals on 11play go back to the mobile wallet linked to your account — bKash, Nagad or Rocket. We match your withdrawal method to the wallet you used for your most recent deposit, which keeps the account trail clean and your funds moving in the right direction. Before your first withdrawal clears, we will ask you to complete a short verification step
on your account. After that, future withdrawals from the same wallet follow a straightforward review. Do not request a withdrawal to a wallet number that is different from the one on your account without contacting support first.
- Open withdrawal in cashier — From your 11play dashboard, go to the cashier and select Withdraw. Your registered wallet method will be pre-selected.
- Enter the amount — Type the amount you want to withdraw. The cashier shows any minimum amount that applies to your chosen wallet method.
- Complete account verification — If this is your first withdrawal, you may be asked to verify your account details before the request is processed.
- Withdrawal processed — Once approved, funds are sent to your bKash, Nagad or Rocket wallet. Save the transaction ID from your wallet for your records.